At Clarity Oasis LTD, we offer a range of digital and physical products. This shipping policy outlines how our products are delivered and the conditions for each type of product. We strive to provide the best service possible, ensuring transparency about shipping expectations for both digital and physical goods.
All digital products, such as eBooks, eJournals, eWorkbooks, and meditation tracks, are delivered instantly. Once your payment is successfully processed, you will receive a download link via email, allowing you to access your digital product immediately. There are no shipping fees for digital products.
Physical products include aromatherapy oils, chakra stones, affirmation cards, yoga accessories, and more. These items are shipped from various fulfillment centers, and shipping times and rates may vary depending on the product and your location.
Once your order has shipped, you will receive an email notification with a tracking number (if applicable). Please note that some products may not provide tracking, but we will do our best to ensure you stay informed about your order status.
We offer international shipping for most of our physical products. Please note that delivery times for international orders may be longer due to customs and other regulations. Customers are responsible for any customs duties, taxes, or fees that may apply to international shipments.
While we strive to ensure that orders are delivered within the estimated timeframe, delays can sometimes occur due to factors beyond our control, such as customs processing, weather conditions, or shipping carrier issues. If your order has not arrived within the estimated timeframe, please contact us at care@clarityoasis.com for further assistance.
Please make sure that all shipping details provided are accurate. Clarity Oasis LTD is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to incorrect information, you may be responsible for additional shipping costs.
If your physical product is lost or arrives damaged, please contact us at care@clarityoasis.com within 7 days of receiving your package. We will work with you to find a suitable solution, which may include replacing the product or providing a refund, depending on the situation.
For any questions regarding shipping, please reach out to us at:
Email: care@clarityoasis.com
